This agent was out of line and disrespectful. There was NO reason for her attitude, specially when there was NO line and several agents standing at the counter like they ended up Prepared and in a position to assist. Janet Ault
Bravo to American Airlines for offering the surprise increase to the workers. And not cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents have been cheerful and wished him a Very Merry Xmas. Really ?? It’s about time we took again our best needs and grumpy individuals just keep off the planes and keep their opinions to on their own.
This can be my 1st practical experience with American Airways and it's been the worst! My best friend And that i took a family vacation to St. Maarten and There have been almost nothing but hassle Considering that the return flight. Initial, they couldn’t find her reservation and tried to costs her $one,100 for your flight she by now compensated for. Then, I was pressured to purchase a 2nd checked bag, While I have ALWAYS been in a position to check the bag. Just after, my flight (2119) was delayed for more than an hour or so. NOW I am on my connecting flight from MIA to ATL which flight is delayed about one hour. Does The united states Airlines know We now have life…friends and family picking us up in the airport?
– Completely modify your administration framework with individuals that ‘in fact treatment’ about your Principal aim.
I tried to make use of a $500 vacation voucher to get a latest flight and I had been not able to do so as American Airways refused to simply accept the voucher. Make sure you tell tourists to help keep their seats and never be ripped off by these fictitious vouchers that AA presents for tourists to give up their seats.
On our very last vacation the leg in the trip from lax to Dallas was the worst I’ve at any time experienced .The seating was so tight I could not go through a journal due to tightness on the seating I believe the plane was an A 320 ,make sure you contact me there are a pair points with regard a fantastic read to the service usually,thanks, Brian Galbally
I just completed emailing an issue to client resolutions but accidentally strike anything and my message disappeared; did you get it?
In April 2014 I used to be specified a voucher for assisting by having an ill affected individual on amongst yur flights. Sadly resulting from some unforeseen situation I haven't been able to utilize the voucher.
I approached the agent through the title of “Susan A†and greeted her which has a “Fantastic Early morning!†Her response was a blank stare like I'd no enterprise becoming there then a glare Once i asked her if she was out there.
I would love an handle to mail a letter to American Airlines Consumer Service, And that i hope you'll reply using this deal with.
My spouse And that i flew on AA266 Feb five from Lihue to L.A. We had paid out for bulk head seats (8A,8B). We got 12A and 12B in its place. The desk mentioned it had been to equilibrium the airplane for takeoff because of vacant seats Which we would be returned to 8A and 8B in the air.
Hi，I desired to inquire questions on carry a cat with the U.S. to China, so I known as your Chinese service. The lady referred to as Annie picked my telephone. I requested my issue and he or she said †there isn't any way†I stated a person advised me it is feasible. She explained †These are lying†she didn't give me any rationalization. I decided to simply call yet again, An additional girl answered my simply call.
I needed to vent my stress Using the baggage condition using your airline. Everything else was excellent, but the way my baggage was dealt with would make me Assume 2 times just before scheduling with AA again. I had been charged $twenty five Each individual way for one particular bag, not remaining explained to my bag may be carried on for no charge. To add insult to your $50 charged, my bag was weakened on the outside upon currently being returned to me.
I cannot receive the criticism part from the American Airways website to work. So This can be the only spot i can find to article my data in advance of mailing it towards the cooperate Workplace.